The customer can only return an item with a valid reason within 7 consecutive days from the delivery date. In the case of receiving a damaged or broken product, the customer has to inform kitoofficial.com within 24 hours of receiving the product.
The customer understands that there can be color shade variation to a certain extent while making a purchase form kitoofficial.com which can occur due to the device used to make the purchase and the difference in viewing light. Reasons of this nature will not be accepted.
A claim will only eligible in the case that an item is unworn and has all the original tags intact
The original cash receipt is required in the case of a claim for a refund, and in the case the company feels the claim is not a valid one, it reserves the right to make the final decision.